Terms and conditions of use of the SIMPLIX platform
- Acceptance of terms
- General Conditions: By accessing and using SIMPLIX, the user agrees to comply with these terms and conditions.
- Updates: SIMPLIX may update these terms at any time. The modifications will be effective once published on the platform.
- Legal Reference: Law 527 of 1999.
- Intermediation Function
- Role of SIMPLIX: SIMPLIX acts solely as an intermediary between users and service providers. It does not guarantee the quality or execution of the services.
- Exclusion of Liability: SIMPLIX is not responsible for the quality, safety or legality of the services provided by the providers.
- Legal Reference: Commercial Code, Article 863.
- Limitation of Liability
- Exclusion of Damages: SIMPLIX will not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use of the platform.
- Indemnification: The user agrees to indemnify and hold SIMPLIX harmless against any claim arising from the use of the platform.
- Legal Reference: Colombian Civil Code, Articles 1604 and 1608.
- Privacy and Data Protection
- Privacy Policy: SIMPLIX is committed to protecting the privacy of users and managing their personal data in accordance with Law 1581 of 2012.
- Use of Data: The personal data collected will be used only for fines authorized by users.
- Legal Reference: Law 1581 of 2012 and Decree 1377 of 2013.
- Modification of Terms
- Updates: SIMPLIX reserves the right to modify these terms and conditions at any time. The modifications will be notified to users and published on the platform.
- Acceptance of Modifications: Continued use of the platform implies acceptance of the modifications.
- Legal Reference: Law 527 of 1999.
- Jurisdiction and Applicable Legislation
- Applicable Law: These terms and conditions will be governed and interpreted in accordance with Colombian law.
- Dispute Resolution: Any controversy will be resolved by the Colombian courts.
- Legal Reference: General Process Code, Articles 28 et seq.
- Use of the Platform
- Access and Use: Users must use the platform responsibly and in accordance with the law. Use of the platform for illegal or unauthorized activities is not permitted.
- Suspension of Accounts: SIMPLIX reserves the right to suspend or terminate accounts that violate these terms.
- Legal Reference: Law 527 of 1999 and Colombian Penal Code.
- Advertising and promotions
- Promotional content: SIMPLIX may include advertising and promotions on the platform. The terms of said promotions will be specified on the platform.
- Third Party References: The inclusion of links or references to third party sites does not imply endorsement by SIMPLIX.
- Legal Reference: Law 1480 of 2011 (Consumer Statute).
- Contact and support
- User Support: SIMPLIX will offer support to users through the channels indicated on the platform.
- Complaints and Claims: Users can submit complaints and claims through the channels enabled by SIMPLIX.
- Legal Reference: Law 1480 of 2011 (Consumer Statute).
SIMPLIX Provider Terms and Conditions
- Registration and Acceptance of Terms
- Registration: The provider must register on the SIMPLIX platform providing true, complete and updated information. SIMPLIX reserves the right to verify the information provided.
- Acceptance: By registering, the provider accepts these terms and conditions, as well as SIMPLIX's privacy policies.
- Legal Reference: Law 1581 of 2012 (Personal Data Protection Law).
- Provider Independence
- Relationship: The provider acts independently and is not an employee, agent or representative of SIMPLIX.
- Responsibility: The provider is responsible for complying with all labor, tax and safety regulations applicable to its activity.
- Legal Reference: Substantive Labor Code, Article 23 and Decree 1072 of 2015.
- Responsibility for the Service Provided
- Service Quality: The provider is solely responsible for the quality, safety and any aspect related to the services provided to users.
- Indemnification: The provider will indemnify SIMPLIX for any claim related to the services provided.
- Legal Reference: Commercial Code, Articles 863 and following.
- Regulatory Compliance
- Laws and Regulations: The provider must comply with all local laws and regulations, including consumer protection and workplace safety.
- Licenses and Permits: The provider must have all the necessary licenses and permits to carry out its activity.
- Legal Reference: Law 1480 of 2011 (Consumer Statute) and Resolution 2400 of 1979.
- Confidentiality and Data Protection
- Confidentiality: The provider must protect the confidentiality of user information and use it only for authorized purposes.
- Data Protection: The provider undertakes to comply with Law 1581 of 2012 and Decree 1377 of 2013 regarding the protection of personal data.
- Legal Reference: Law 1581 of 2012 and Decree 1377 of 2013.
- Rates and Commissions
- Commissions: SIMPLIX will charge a commission of 20% of the value of each visit made through the platform. This value is part of the value agreed between the provider and the user.
- Payments: Payments to providers will be made according to the terms specified on the platform.
- Legal Reference: Commercial Code, Articles 885 and following.
- Digital Wallet and Withdrawals
- Digital Wallet: Providers will manage a digital wallet on the SIMPLIX platform.
- Withdrawals: Providers will be able to make up to two weekly withdrawals from their digital wallet.
- Deadline to Reflect Funds: The withdrawn funds will be reflected in the provider's account within the next 5 business days.
- Legal Reference: Law 527 of 1999 (Electronic Commerce Law).
- Termination of the Relationship
- Causes for Termination: SIMPLIX may terminate the relationship with the provider for failure to comply with these terms, inappropriate behavior or any other justified cause.
- Effects of Termination: The termination of the relationship will not affect the rights and obligations that arose before the termination.
- Legal Reference: Commercial Code, Articles 870 and following.
Last updated: March 08, 2024 06:37 am
